Introduction

So, where are we heading with this lesson?

This lesson explores the concept of cause and effect to turn information into valuable insights to support decisions. It suggests that insights provide the drive for action and looks at three criteria to test a hypothesis we may have in using insights; association; time-ordered, and non-spuriousness. A working example of each is explored.

We’ll get you to reflect individually on a current or recent project, and what experience or challenges you had in tracking down the cause of a problem or a success and if the factors you identified would pass the three tests: association, time ordering and non-spuriousness.

We also encourage you to take part in the community forum which provides the collaborative space to share your thinking and ideas with others. In this lesson we’ll ask you to post about one area of ‘people practice’ that you think would benefit from improved data collection and interpretation, and why this is important for organisations.

Review what others have posted to gain wider understanding on the theme from people professionals working in different contexts. Support the learning community by reading the contributions of others, 'liking' those you find helpful and add your unique reflections to the conversation.

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