Introduction

So, where are we heading for this lesson?

This lesson introduces and provides an overview of the four keys aspects of the situational decision-making behaviour: assessing the situation; comparing the options; evaluating outcomes; and responding to changing circumstances.

We'll illustrate each of the aspects with scenarios for which our topic expert practitioner will provide insights.

To create a foundation for the following lessons in the course, we’ll be exploring what we mean by situational decision-making, and how it can be applied in our work as people professionals.

We’ll get you to reflect individually, thinking about what areas of decision-making could be improved in your context and practice. Remember that you can make notes in your interactive workbook.

We also encourage you to take part in the community forum which provides the collaborative space to share your thinking and ideas with others. In this lesson we’ll ask you to share your thoughts on the influence people professionals have on business decision-making and where you think they should have a greater impact?

Review what others have posted to gain wider understanding on the theme from people professionals working in different contexts. Support the learning community by reading the contributions of others, 'liking' those you find helpful and add your unique reflections to the conversation.

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