Introduction

So, where are we heading in this lesson?

This lesson will cover how to explore and interpret a diverse range of perspectives and views. We will define what employee voice is and discuss why it matters both as an intrinsic benefit and as a way of improving organisational performance.

We'll look at different channels for employee voice in organisations and which can be more effective. Such channels include one-to-one meetings with the manager, team meetings, surveys and many others. It’s important to note that effective voice is unlikely to result from any one single initiative, and should be promoted through various complementary channels supported by leadership at all levels of the organisation.

We'll stress that the implications and benefits of a strong employee voice for the people professional are not just strategic, at organisational level, but need to also be considered in their own teams.

As in other lessons, we’ll get you to reflect individually on examples where your voice could have been heard better, how that made you feel and what you could differently in the future. Remember that you can make notes in your interactive workbook.

We also encourage you to take part in the community forums which provide the collaborative spaces for you to share your thinking and ideas valuable for others. The forums also enable you to gain wider understanding on the theme from people professionals working in different contexts.

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