Introduction

So, where are we heading in this lesson?

This lesson will explore how to proactively share knowledge, experience and expertise to co-create solutions. This is important because often knowledge is lost when people leave organisations. Better knowledge sharing helps avoid reinventing the wheel and mitigates against the disadvantages of employee turnover.

The lesson will also cover definitions of knowledge, which is more than facts and information and comprises experience, context, interpretation, reflection, intuition and creativity. In short, it’s not just the ‘what’ but also the ‘how’.

We’ll look at ways to encourage knowledge sharing highlighting how it's in everyone’s personal interest to share knowledge. The old paradigm was 'knowledge is power' has today shifted to 'sharing knowledge is power' as it helps everyone to be more effective in their role as well as bringing more personal recognition.

We’ll also share suggestions on making it easier for experts to share their knowledge. Sometimes, they find it hard to codify their knowledge because much of their behaviour has become automatic. Things like conducting interviews or gathering case studies can really help to capture expertise and tacit knowledge.

As in other lessons, we’ll get you to reflect individually on how you demonstrate generosity in sharing your knowledge to inspire passion for learning in others. Remember that you can make notes in your interactive workbook.

We also encourage you to take part in the community forums which provide the collaborative spaces for you to share your thinking and ideas valuable for others. The forums also enable you to gain wider understanding on the theme from people professionals working in different contexts.

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