Working inclusively course
This course explains the importance of working inclusively. It will help you to develop this key behaviour to achieve positive outcomes in your role
Core behaviours
Working inclusively
Working and collaborating across boundaries, effectively and inclusively, to achieve positive outcomes
How we work with others is increasingly becoming more and more important in how we deliver outcomes in the changing world of work.
With work being delivered across boundaries, geographies and cultures, it’s important that people are given the opportunity to be included, and enabled, to work together.
As people professionals, we have a key role to play in working collaboratively and inclusively, but also encouraging, facilitating and setting up cross-boundary working, building high-trust relationships, and managing conflict constructively.
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Working inclusively standards
Each standard progresses through four levels of impact. Which level do you most embody in your day-to-day work?
Foundation level
At this level you will:
- Show sensitivity and respect to others
- Demonstrate openness to diverse views and opinions
- Build positive working relationships with immediate colleagues
- N/A
- Share data and information to inform work in your area
- Handle difficult situations calmly and contribute to finding a way forward
Associate level
At this level you will:
- Get to know people as individuals so you can work together more effectively
- Actively seek and listen to diverse views and opinions
- Build purposeful working relationships with and collaborate with wider colleagues
- N/A
- Readily share your knowledge and expertise with others to solve problems
- Support others to resolve conflict and build trust before issues escalate
Chartered Member level
At this level you will:
- Role-model and advocate the value of including others and embracing difference
- Explore and interpret a diverse range of perspectives and views
- Build collaborative relationships across organisation boundaries, cultures and other disciplines
- Facilitate connections and joint-working across teams, disciplines and functions
- Proactively share knowledge, experience and expertise to co-create solutions across boundaries
- Coach and enable others to resolve conflict and build trust within teams and functions
Chartered Fellow level
At this level you will:
- Foster an inclusive culture which unites people, whatever their differences
- Value and integrate diverse perspectives when creating people strategy
- Build strategic relationships and partnerships across professions, geographies and organisations
- Broker collaborations across and outside organisations to progress shared agendas
- Create a culture of knowledge, experience and expertise sharing
- Coach and influence senior leaders to build trust and cohesion
Things to start thinking about
Use these prompts to reflect on your understanding of Working inclusively and uncover areas for future professional development.
- What steps do you take in your own work to actively include others?
- When did you last review your policies and practices to embed inclusion principles?
- What areas of your work would benefit from collaborating with other teams, functions, geographies or external organisations?
Take the course
Resources to guide your work, career planning and development, available on the CIPD's main site.
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