Understanding and influencing organisational systems and human behaviour is integral to developing a positive culture and working environment.
It has become increasingly important for all people professionals to have a good understanding of organisation culture and behaviour. Historically, we may have expected Organisational Development (OD) specialists to hold this knowledge; however, whilst OD specialists certainly have a deep understanding of this in the work they do, all people professionals need a common understanding of the way culture and behaviour impact on people practice, and vice versa.
This area of the new Profession Map encompasses behavioural science, which can provide a rich source of insight for people professionals. It includes knowing:
- how different leadership and people practices, along with ethical perspectives, impact on behaviour and culture
- how to enable high levels of people engagement and promote learning
- how giving people a meaningful voice enables people professionals to influence behaviour, unlock potential and shape organisational culture.
WCHG case study: Home is where the heart is
By making volunteering a strategic priority, Wythenshawe Community Housing Group has created a scheme that’s the beating heart of the community. Read WCHG's story.