As people professionals, we need to be experts in our knowledge of people, of work and of change. An important part of this is having a core knowledge of a range of people practices, and understanding how different practices impact each other and work together in an integrated way.

People practices are the processes and approaches that we use across the employee lifecycle. Learning needs analysis, creating talent pools, developing people policies, analysing people data, managing grievances, recruiting people: all these are examples of people practices.

Some people practices sit within our specialist knowledge areas (such as resourcing, learning and development, and ER). But there are some people practices that are fundamental to all practitioners, whether you’re a generalist or a specialist.

This area of the Profession Map covers these key practices, and includes regulation and law, workforce planning, diagnosing capability needs, performance management, wellbeing, inclusion and diversity, and flexible ways of working (such as hybrid or remote working).