Employee experience is about creating a great work environment for people. It involves understanding the role that trust plays in the employment relationship and making sure people are listened to and have a voice in issues that impact them.

This area focuses on the factors that really drive engagement, such as the manager/worker relationship and the well-being agenda.

It's about looking at the employer brand, both current and aspirational, and working in partnership with people to shape the factors which most strongly influence it.

NIE Network case study: Power to the people

How a framework for listening and responding to every voice has given the change-weary employees of Nien their spark back. Read NIE Network's story.

Things to start thinking about

Use these prompts to reflect on your understanding of Employee experience and uncover areas for future professional development.

  1. In what ways do you ensure employee voice is heard?

  2. Do you measure the effectiveness of relationships between people and their line managers?

  3. How does your employer brand align to your organisation’s strategy?

  4. What elements of the people strategy contribute to your organisation’s overall employee experience?

CIPD Course: Developing an Employee Engagement Strategy

CIPD research shows that engaged employees perform better than others. They experience increased job satisfaction and more positive attitudes and emotions towards their work, benefitting both individual and employer. This course provides the tools and techniques to develop and communicate an employee engagement strategy in your organisation.

View the course