Learning and development is about creating the right culture and environment for individuals and organisations to learn and grow. It’s knowing the current and future capability needs of the organisation, as well as how to create a learning culture that drives engagement in ongoing professional development.

Learning design and delivery requires a blend of learning approaches, including face-to-face, digital, social collaborative and coaching, as well as the application of motivational and behavioural science.

How effectively learning is transferred to the learner is key to understanding its impact at an individual and organisation level.

Itsu case study: cutting edge engagement

Thanks to its people-focused approach, itsu’s initiative to support, engage and reward its fish cutters has gone swimmingly. Read Itsu's story.