Next: People analytics
Using analytics to inform organisation decision making
Designing organisation models and systems, and developing behaviour and culture, to enable organisation strategy and performance
Organisation development and design (OD&D) is about enabling an organisation’s performance and effectiveness. It is done through two key practices:
Together, these practices can enable organisations to deliver sustainable strategies, build adaptable workforces, and create great employee and customer experiences.
OD&D helps organisations to understand their current state, and work towards an imagined or desired future state, identifying issues and opportunities, and effectively supporting and facilitating people, teams and organisations through change.
'In order to operate effectively and provide good work and a good employee/customer experience, organisations need to be consciously and reflectively designed and developed. As the business context becomes more interconnected, more complex and more technology enabled, the skills of organisation design and development are increasingly demanded.'
Dr Naomi Stanford - organisation design practitioner, teacher, and author
Each standard progresses through four levels of impact. Which level do you most embody in your day-to-day work?
At this level you'll understand:
At this level you'll understand:
At this level you'll understand:
At this level you'll understand:
Resources to guide your work, career planning and development, available on the CIPD's main site.
Using analytics to inform organisation decision making